Last Updated: September 21, 2015
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Information We Collect
What You Directly Provide Us
For you to create a basic TOG account, we need to collect a few important details about you: a unique username you’d like to go by, a password, an email address we can contact you at, a phone number, and your age or date of birth. For additional Services beyond the basic TOG account, we may ask you for additional information.. We want you, though, to be in control of your information, so we let you update or correct most of the basic TOG account information by editing your account settings within TOG. And while we hope you’ll remain a lifelong TOG Member, if for some reason you ever want to delete your account, just visit this link; but keep in mind that we may retain certain information in backup for a limited period of time or as required by law.
What You Automatically Provide Us When You Use Our Services
- Usage Information. We collect information about your activity and the messages you send and receive through our Services. For example, we collect information such as the time, date, sender, recipient of a message, the number of messages you exchange with organizations, and your interactions with messages (such as when you open a message or capture a screenshot).
- Device Information. We collect information about your device, including the hardware model, operating system and version, unique device identifiers (including MAC address and IMEI), browser type and language, mobile device phone number, and mobile network information. We also collect certain device information that will help us diagnose problems in the (hopefully rare) event you experience any crash or other problem while using our Services. So, for example, if we detect a crash or other problematic event, we may collect the list of apps on your device and other information about your device’s performance at the time of the event for troubleshooting purposes.
- Website Log Information. We collect log file information when you use our websites. That information includes, among other things, your web browser type and language, access times, pages viewed, your IP address.
How We Use Information
What do we do with the information we collect? The short answer is: Provide you with a set of helpful Services that we relentlessly improve. But we do a lot more as well, such as:
- Provide and deliver the products, services, and functionality that you request, process transactions (messages), and send you related information;
- Communicate with you. That means just what it says; we may send you communications on behalf of us or other organizations; respond to your comments and questions; provide customer service; and send you technical notices, security alerts, and other informational messages;
- Monitor and analyze trends and usage;
- Develop, improve, and refine products, services, and functionality;
- Personalize the Services by providing features that match user profiles or interests. For instance, when you set up an account we may pre-populate certain account information based on the information we collect about you from other users;
- Verify your identity and prevent fraud or other unauthorized or illegal activity; and
- Carry out any other purpose for which the information was collected. Where Information Is Processed
- When you send a message, your recipients will see your username and, of course, whatever your message says or shows (whether that’s a photo, video, text). When you view content that another TOG user has sent you, we will let the sender know that you saw it
- When other users view your profile, they will be able to view profile information, including your username, and, depending on your settings, your name.
- We may share information about you with partners who perform services on our behalf.
- With respect to jointly offered Services or functionality or services offered separately by other companies through our Services, we may share information about you with partners to provide the Services and functionality you request and to communicate with you about those Services;
- We may share information about you in response to legal process or a request for information if we believe disclosure is consistent with, or required by, any applicable law, rule, or regulation; to investigate or remedy potential violations of our user agreements or policies, or to protect the rights, property, and safety of us, our users, or others.
TOG is based in the European Union. Although we welcome TOGers from all over the world, keep in mind that no matter where you live or where you happen to use our Services, you consent to the processing and transfer of information in and to the E.U. and other countries. We want you to know this because the laws of the European Countries and those of other countries where your information is processed might not be the same as laws in the country where you live. And while you’re in another country, know that your information may be made available to government or law enforcement requests.
How We Share Information
Here’s the type of information we may share about you with others and how we do so:
The Services may also contain third-party links. Example : a local association could have a specific website you could get registered through TOG. By going to those links or by using a co-branded or third-party-branded Service, you may be providing personal information directly to the third party, us, or both. You acknowledge and agree that we are not responsible for how those third parties collect or use your information. As always, we encourage you to review the privacy policies of every third-party website or service that you visit or use, including those third parties you interact with through our Services.
We don’t direct our Services to anyone under 18. And that’s why we do not knowingly collect personal information from anyone under 18.
What are Cookies?
Cookies and other online tracking technologies are small bits of data or code that are used to identify your devices when you use and interact with our websites and other services. They are often used for remembering your preferences, to identify popular news stories, and remember you’re logged in, allowing you to comment on stories.
What Cookies do we use and how do we use them?
Essential cookies and similar technologies
These are vital for the running of our services on our websites and apps. Without the use of these cookies parts of our websites would not function. For example, we use these cookies to tell if you’re logged in to your account, which allows extra functionality, such as post donations and answer messages.
Functional preference cookies and similar technologies
These cookies collect information about your choices and preferences, and allow us to remember things like language, your username (so you can log in faster), text size, and location, so we can show you relevant content to where you are. They allow us to customize the services you have accessed. We also use these cookies to provide you with services such as video clips.
Tracking, cookies and similar technologies
We use these types of technologies to provide informations that are more relevant to your interests.
These are bits of data that count the number of users who access a website or webpage and can also allow us to see if a cookie has been activated. Web beacons used on web pages or in emails allow us to see how successful an article has been or that an email message was successfully delivered and read in an information campaign. Web beacons are also used to verify any clicks through to links or informations contained in emails. We may use this information to help us identify which emails are more interesting to you (this information is aggregated and does not identify you individually).
We may, in certain situations, use Adobe Flash Player to deliver special content, such as video clips or animation. To improve your user experience, Local Shared Objects (commonly known as Flash cookies) are used to provide functions such as remembering your settings and preferences. Flash cookies are stored on your device, but they are managed through an interface different from the one provided by your web browser.
Tracking URLs are a special web link that allows us to measure when a link is clicked on. They are used to help us measure the effectiveness of campaigns and informations and the popularity of articles that are read.
When you access and interact with our services cookies may collect certain information about those visits. For example, in order to permit your connection to our websites, our servers receive and record information about your computer, device, and browser, including potentially your IP address, browser type, other software or hardware information, and your geographic location.
If you access our services from a mobile device
We may collect a unique device identifier assigned to that device, geo-location data, and other transactional information for that device. We may also use the unique identifier to validate free access, for example.
Usage of services
To collect, use and store information about your usage of our services, websites and apps, such as pages you have visited, content you have viewed, search queries you have run, and informations you have seen or interacted with.
To provide relevant content
The content on our websites and in our communications with you may be adjusted depending on what we know about the content, products and services that you like. This means we can highlight content and articles that we believe will be of interest to you. We provide personalisation by using cookies, IP addresses, web beacons, URL tracking and mobile app settings.
By downloading our apps, we will require access to the following services on your device: unique identifier (UDID), MAC address or other applicable device identifier and location. Other services may also be required in order for the apps to function. We may use this information to validate free access. Our apps may also provide push notifications to your device. You may control these through using the tools on your device.
Most modern browsers are set to accept cookies by default, but you can change your settings to notify you when a cookie is being set or updated, or to block cookies altogether. Please consult the “Help” section of your browser.
Controlling OBA cookies
The "Your Online Choices" website http://www.youronlinechoices.com provides more information about controlling cookies. It also provides informations of the European Interactive Digital Advertising Alliance http://www.youronlinechoices.com/uk/your-ad-choices.
Controlling Flash cookies
You can manage the use of Flash technologies with the Flash management tools available at Adobe’s website, at http://www.adobe.com/devnet/flashplayer/articles/privacy.html.
Controlling web beacons
You can prevent web beacons from tracking your activity, although you won’t be able to decline receiving them in emails. For information about managing your cookie options, please click here. http://www.allaboutcookies.org/.
Please note that by blocking any or all cookies you may not have access to certain features, content, or personalisation available on our websites, or apps.